With increased dependency and higher visibility most organizations are facing the ongoing demands on information technology. Our proven strategy will help you meet these demands by centralizing your service delivery requirements within agreed timelines and budgetary constraints.

IT Service Management encompasses all processes that support and deliver IT services to the business. Improvements to these IT service management processes can be implemented with a structured service improvement plan that aims for best practice for IT solutions and improvements to service levels.

We are dedicated to helping organizations implement IT service improvement plans using a proven Best Practice approach.

E Info Solutions are specialists in service management solutions. We have sold and supported the Infra products in South Australia and the Northern Territory since 1994. During that time we have spoken to many organizations, some of whom weren’t the right size to be able to take advantage of the InfraEnterprise (now EMC Ionix Service Manager) software suite. In order to cater for the organizations that aren’t ready for InfraEnterprise/Ionix, we have recently taken the decision to sell and support the HelpBox and AuditWizard products from Layton Technology. We have chosen these products as we feel they provide excellent value for money and facilities which are second to none in this category. Of course we’ll also provide a complete solution package by providing installation as well as customization and advice and guidance on the best way to set up the product for your organization.