VMware Service Portal Help

Welcome to VMware Service Portal Help.

Please select a topic from the following options:

Chapters	Topics
Getting Started	About VMware Service Portal Accessing the VMware Service Portal Online Help Logging onto the VMware Service Portal About the (Home Page) Activity Summary
Self Help	Search the Knowledge Bank Self Diagnosis Search for FAQs Search for Known Issues Ask a Question Review Your Questions
Incidents	About Logging and Reviewing Incidents Log an Incident Review Past/ Current Incidents Action & Review External Incidents Add a Note to Your Incident Attach an Object to Your Incident Incident Physical Statuses on the Service Portal
Requests	About Logging and Reviewing Requests Log a Request Review Past/ Current Requests Add a Note to Your Request Attach an Object to Your Request Viewing the Forward Schedule of Change Viewing Change Windows
Approvals	About Approvals Viewing Outstanding Approvals Review Past/ Current Approvals Add a Note to Your Approval Attach an Object to Your Approval
Tasks	Action & Review Outstanding Tasks
Service Catalog	About the Service Catalog Browse the Service Catalog Service Catalog Advanced Search Viewing Service Details To Order a Service To Use the Your Order Box Service Catalog Checkout: Manage Your Order To Complete Service Order Forms Reviewing Past/Current Service Orders Viewing Service Order Details
Configuration Items	About Configuration Items Review Configuration Items Attach an Object to Configuration Items
Customer Search	To Search for Customers
Reports	About Viewing Reports Viewing Global Reports Viewing Organizational Reports
Self Administration	Updating Your Contact Details Changing Your Password
Glossary	Glossary of Common Terms